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Have questions about XDines? We're here to help. Reach out and our team will get back to you within 24 hours.

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Address

Kathmandu, Nepal

Phone

+977 9804828564

Email

hello@xdines.com

Hours

Sun - Fri: 8AM - 10PM NPT

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How can we help?

Fill out the form and we'll get back to you within 24 hours.

Need a quick demo?

See XDines in action with a personalized walkthrough of all features tailored to your restaurant.

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Fast Response Time

Our team typically responds within 2–4 hours during business hours. Priority support for Professional and Enterprise plans.

Enterprise Inquiries

For multi-location deployments and custom integrations, reach out to our enterprise team directly.

FAQ

Frequently asked questions

Quick answers to common questions about XDines.

How long is the free trial?

Our free trial lasts 14 days with full access to all features. No credit card required.

Can I cancel anytime?

Yes, you can cancel your subscription at any time with no penalties or hidden fees.

What payment methods do you accept?

We accept all major payment methods like eSewa, FonePay, and bank transfers for your convenience.

Is there a setup fee?

No setup fees. You only pay the monthly subscription price for your chosen plan.

What makes XDines the best restaurant management software in Nepal?

It's built in Kathmandu for the way restaurants in Nepal work: IRD-approved billing, NPR pricing, Fonepay QR at the counter, and VAT, Sales Book, Purchase Book and Annex 5 reports - plus KOT, inventory, loyalty points, your own ordering website and AI sales forecasts, all in one system with local support.

Is XDines IRD-approved billing software?

Yes. XDines is approved by Nepal's Inland Revenue Department (IRD) as billing software. Invoices show your PAN / VAT number, and the tax reports include a VAT summary, sales tax and Annex 5, alongside the Sales Book and Purchase Book.

What does the AI in XDines do?

XDines's AI sales forecast predicts which menu items will sell the most today and how many of each, per portion, with a confidence level for every item - so you can prep and stock to match. It lives in the AI Insights tab on your dashboard.

Can my restaurant take orders online?

Yes. XDines gives your restaurant its own branded website on your domain, with an online menu, ordering for pickup and delivery, table reservations, and customer accounts with order history and loyalty points. Online orders arrive straight in XDines.

Can customers pay by Fonepay QR?

Yes. XDines shows a dynamic Fonepay QR for each bill at the counter. You can also take cash, card or customer credit.

Can I manage more than one outlet?

Yes. Run multiple outlets from one account, with staff roles and per-module permissions for each team member.